Sales & Product Specialist -Percussion
Malletech
Neptune, NJ | USA
Full Time
About Us
Founded in 1983, Malletech has established itself as a preeminent producer of high-quality keyboard percussion instruments, including marimbas, xylophones, vibraphones, glockenspiels, and a wide range of mallets. Known for their meticulous craftsmanship and superior sound quality, Malletech products are favored by professional musicians, educators, and percussion enthusiasts worldwide.
Job Description
The Percussion Sales/Product Specialist plays a pivotal role in sales, inventory management, order fulfillment, and customer service. This role ensures our customers, from school music dealers to professional musicians, receive the highest level of service.
Key Responsibilities
Manage house accounts and support sales through outreach and marketing
Enter, update, and process retail and wholesale sales orders
Communicate ETAs, confirm pricing/terms, and send order/shipping confirmations
Maintain wholesale/retail customer profiles; manage open orders and back-orders
Serve as a point of contact for customer questions, quotes, and product support
Support Regional Sales Managers with inventory, order fulfillment, and product questions
Inspect New Jersey-made instruments for quality assurance
Receive and track inventory using Acumatica; reconcile physical and digital stock
Maintain website and social media accounts; create digital/print assets
Assist with artist support, factory tours, and event planning
Qualifications
5+ years of Music Industry experience
Knowledge of keyboard percussion instruments required
Excellent organizational and communication skills
Willingness to travel for trade shows and other events
Social media or digital marketing experience a plus
Benefits
Positive, creative, music-focused work environment
Travel and professional development opportunities
Competitive compensation packages, paid vacation and sick leave, a matching 401(k), and medical, dental, and vision plans
Applying
If this position describes your experience, strengths, and interest, we would like to hear form you. Interested candidates should email a resume and cover letter to:
No phone calls please.