Supply Chain & Fulfillment Coordinator
Malletech
Neptune, NJ | USA
Full Time
About Us
Founded in 1983, Malletech has established itself as a preeminent producer of high-quality keyboard percussion instruments, including marimbas, xylophones, vibraphones, glockenspiels, and a wide range of mallets. Known for their meticulous craftsmanship and superior sound quality, Malletech products are favored by professional musicians, educators, and percussion enthusiasts worldwide.
Job Description
The Supply Chain & Fulfillment Coordinator supports procurement, logistics, inventory control, order fulfillment, and administrative operations to ensure efficient production and delivery of premium percussion instruments. The coordinator ensures that operational processes run smoothly by maintaining accurate records, facilitating communication between departments, and supporting supply chain efficiency..
Key Responsibilities
Procurement
Coordinate sourcing of parts, raw materials, and office supplies in alignment with production schedules
Maintain vendor communications regarding purchase orders, delivery timelines, and material availability
Monitor supplier performance and escalate issues when necessary
Support material substitutions and bill-of-materials updates in coordination with the production team
Logistics & Inventory Coordination
Coordinate shipping, receiving, and distribution activities to ensure accuracy and efficiency
Maintain inventory records, support cycle counting processes, and investigate discrepancies
Assist with initiatives to improve inventory accuracy, reduce waste, and optimize space utilization
Maintain accurate ERP/MRP data related to inventory levels, lead times, and material consumption
Order Fulfillment & Sales Support
Process customer orders from entry through invoicing, ensuring accuracy and alignment with requirements
Update order status and delivery timelines in ERP/CRM systems for real-time visibility
Serve as liaison between Sales and Production regarding order status, product availability, and pricing inquiries
Support trade shows and sales events, including coordination of event materials and inventory tracking
Administrative & Operational Support
Maintain customer and vendor data in CRM and related systems
Assist with invoice processing, petty cash tracking, and coordination with Finance
Manage incoming calls and inquiries, directing requests appropriately
Support office operations including supplies, equipment coordination, and general administrative tasks
Qualifications
Strong organizational skills and the ability to manage multiple tasks in a fast-paced environment
High attention to detail in data entry, record-keeping, and order processing
Effective written and verbal communication skills across cross-functional teams
Collaborative mindset with a customer-service orientation
Experience with shipping/receiving, logistics coordination, or inventory control preferred
Proficiency in Microsoft Office and experience with ERP, CRM, or inventory systems (e.g., Acumatica) preferred
Bachelor or Associate degree in Supply Chain, Business, Operations, or related field preferred; relevant experience may be considered in lieu of a degree
Benefits
Positive, creative, music-focused work environment
Competitive compensation packages, paid vacation and sick leave, a matching 401(k), and medical, dental, and vision plans
Applying
If this position describes your experience, strengths, and interest, we would like to hear form you. Interested candidates should email a resume and cover letter to:
No phone calls please.